Transparent and fair refund terms designed to protect our clients and maintain professional service standards.
At VINTAGE EUROPE TRAVEL AND TOURISM, we strive to provide transparent and fair services. Our refund policy is as follows:
If the client cancels the service before any work has started, they are entitled to a 100% refund of the amount paid.
If the client cancels after the process has started but before an appointment has been secured, they are entitled to a 75% refund of the service fee.
If the client cancels after an appointment has been secured, they are entitled to a 50% refund of the service fee, provided that any appointment or application fee paid to a third party is refundable and successfully refunded.
No refund will be provided if the client cancels after the consultancy process and documentation have been completed.
Any fees paid to embassies, visa centers, universities, government authorities, or other third parties are subject to the refund policies of those organizations and may not be refundable.
By engaging our services, the client agrees to this Refund Policy.
Refund eligibility depends on the service stage, appointment status, documentation progress, and third-party refund conditions. VINTAGE EUROPE TRAVEL AND TOURISM reviews all refund cases fairly according to this policy.
For refund-related assistance, please contact our support team with your name, service details,
payment proof, and reason for refund request.
Email: info@vintagetours4fun.com
